homebiteuae

Welcome to Homebite.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, website, and services.

By using Homebite, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Delivery address

Account Information

  • Login credentials
  • Order history
  • Subscription details

Payment Information

  • Payment method details (processed securely via third-party payment providers)
  • Transaction history

Note: We do not store full card details on our servers.

Device & Usage Data

  • Device type
  • IP address
  • App usage behavior
  • Log data

Optional Information

  • Dietary preferences
  • Allergy information (if provided by user)

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Manage subscriptions and meal plans
  • Provide customer support
  • Send order updates and notifications
  • Improve our services and user experience
  • Ensure security and prevent fraud
  • Comply with legal obligations

Sharing of Information

We may share your information with:

Service Providers

  • Payment gateways
  • Delivery partners
  • Cloud hosting providers

Legal Authorities

  • When required by UAE law or regulatory authorities

Business Transfers

  • In case of merger, acquisition, or business restructuring

We do not sell your personal data to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers and encrypted communication
  • Restricted access to personal data
  • Regular security monitoring

However, no system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary for:

  • Providing services
  • Legal compliance
  • Resolving disputes

You may request deletion of your account at any time.

Your Rights

Under applicable UAE laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent (where applicable)

To exercise your rights, contact us at:
Sendoradxb@gmail.com

Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences

You can disable cookies through your browser settings.

Third-Party Services

Homebite may use third-party services such as:

  • Payment gateways
  • Analytics tools
  • Notification services

These services have their own privacy policies, and we are not responsible for their practices.

Children’s Privacy

Homebite services are not intended for individuals under the age of 18.
 We do not knowingly collect data from children.

Updates to This Policy

We may update this Privacy Policy from time to time.
 Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Homebite
 📧 Email: Sendoradxb@gmail.com
📞 Phone: +971 553807996
📍 Address: Sendora Delivery Services LLC
Citadal Tower – Office #2106
Business Bay
Dubai, United Arab Emirates