Overview

At Homebite, we respect your right to control your personal data. Users may request the deletion of their account and associated personal information at any time.

How to Request Account Deletion

You can request account deletion through the following methods:

From the Mobile App

• Go to Profile Settings
• Select Delete Account
• Confirm your request

Via Email

• Send a request to: Sendoradxb@gmail.com
• Use the subject: “Account Deletion Request”
• Include your registered phone number or email ID

What Happens After Deletion

Once your request is processed:

• Your account will be permanently deleted
• You will lose access to:
  • Order history
  • Active subscriptions
  • Saved addresses
• Your login credentials will no longer work

Data Retention

• Personal data will be deleted or anonymized after account deletion
• Certain data may be retained for:
  • Legal compliance
  • Financial records
  • Fraud prevention

Active Orders & Subscriptions

• Account deletion requests may be delayed if:
  • You have active orders
  • You have an ongoing subscription

Deletion will be processed only after service completion

Refund Policy Reminder

• Account deletion does not entitle users to any refund
• All payments remain subject to our No Refund Policy

Processing Time

• Requests are typically processed within 3–7 business days

Security Verification

To protect user accounts, we may:

• Verify your identity
• Request confirmation before processing deletion

Contact Us

For any queries:
Homebite
📧 Email: Sendoradxb@gmail.com
📞 Phone: +971 553807996
📍 Address: Sendora Delivery Services LLC
Citadal Tower – Office #2106
Business Bay
Dubai, United Arab Emirates